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OxfordGeoff's avatar
OxfordGeoff
Explorer | Level 4
8 years ago

Dropbox stops running on Windows Server 2012

Hi. We run Dropbox on several Windows Server 2012 R2 machines (and 2008 before that). We find that after a few days of normal operation Dropbox unexpectedly stops running, but starts again if we open...
Desktop
Setting up the apps
  • Mark's avatar
    Mark
    8 years ago
    Make sure you are running the latest versions, however, please also note that Dropbox is not actually supported on Server 2012 (infact it isnt supported on any version of Windows server).
Mark's avatar
Mark
Icon for Super User II rankSuper User II
Make sure you are running the latest versions, however, please also note that Dropbox is not actually supported on Server 2012 (infact it isnt supported on any version of Windows server).
ofra_batsheva's avatar
ofra_batsheva
Explorer | Level 3
8 years ago

Hello,

 

 From searching through the forums and reading this post I understand that windows server 2012 is not supported but the desktop app does run on it,

 

 My problem is, that after installing and running the desktop version (and now trying v21.3.23bate) it is in the tray but the "set up dropbox" screen is stuck and does not appear like on my PC which shows the "congratulations" screen...

 

but If it works on server 2012 - what am I missing ?

  • OxfordGeoff's avatar
    OxfordGeoff
    Explorer | Level 4
    8 years ago

    Hi Ofra. I'm afraid I have no experience of Windows desktop, but I can re-affirm that, although not formally supported, it runs well enough for my needs on our three Windows 2012 servers. -Geoff

    • ofra_batsheva's avatar
      ofra_batsheva
      Explorer | Level 3
      8 years ago
      which is why I came to this thread - can you tell me If you had to make certain changes to the serverqbrowserqfirewall config to acommodate the dropbox app ? I'm thinking maybe the standalone FW (not the windows one) needs to allow the app access to the internet and maybe specific ports to "dropbox.com" ?

      P.s. my name is kobi and I'm the IT of the organization, using Ofra's account because I thought it to be necessary from the support and it's the one on the server - no point in creating one especialy for this right ? ;)
      • OxfordGeoff's avatar
        OxfordGeoff
        Explorer | Level 4
        8 years ago

        Hi Kobi. We use 3 x Windows 2012 Servers to host files for our 270 x FileMaker clients, most of whom are Mac users as we operate in the graphics industry. I have not changed any local settings on our servers, nor opened any special ports in our firewall in order to make DropBox work. Our Windows clients tend to use the services of specialist external IP companies for support, and I'm afraid that's where my knowledge tuns out. Sorry.

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