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Forum Discussion

GibSam's avatar
GibSam
Helpful | Level 5
7 months ago

Dropbox service experiencing issues since Sunday

The Dropbox service has been experiencing issues since Sunday. Has anyone else experienced this issue? The support team seems to be unresponsive.   
Desktop
dropbox business
Error Messages
Setting up the apps
  • GibSam's avatar
    GibSam
    7 months ago

      

GibSam's avatar
GibSam
Helpful | Level 5

I have reached out to the support team twice. My initial ticket number, which we opened when we first discovered this issue, is 23730563. I followed up with a chat with one of the support representatives, and the ticket number for that is 23733952. Any help with this issue is much appreciated.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for the ticket ID GibSam - much appreciated!

 

I was able to locate it in our system and passed your comments on to the expert who's looking into your case. 

 

They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

  • GibSam's avatar
    GibSam
    Helpful | Level 5
    7 months ago

    Thank you for your assistance and prompt attention to this matter. We appreciate your help!

    • GibSam's avatar
      GibSam
      Helpful | Level 5
      7 months ago

        

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