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Forum Discussion
Dropbox Re-installation Won't Use Previous Folder
McAfee found a virus in Dropbox file win32api.cp35-win32.pyd and couldn't quarantine it, so I uninstalled Dropbox and re-installed it. The file is clean now, but I need Dropbox to use the folder it w...
Hey there GollyRojer - sorry to hear about this.
You should have gotten an "Advanced" option when re-installing our software on your computer normally which in turn would enable you to point your Dropbox Folder to your pre-existing one. Did you see that at all?
When you re-install the Dropbox software and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.
Let me know what you find and we'll take it from there, if needed that is. Thanks!
Walter
Dropbox Staff
Dropbox StaffHey there GollyRojer - sorry to hear about this.
You should have gotten an "Advanced" option when re-installing our software on your computer normally which in turn would enable you to point your Dropbox Folder to your pre-existing one. Did you see that at all?
When you re-install the Dropbox software and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.
Let me know what you find and we'll take it from there, if needed that is. Thanks!
Hi, Walter, I appreciate the reply. I did find an article that told me what you said, so I uninstalled again and ran installation again.
It's difficult to understand why an option that is available during installation is not also available afterward. I realize that on a shared computer a user might be either inadvertently or deliberately trying to use someone else's folder, but that is also the case during installation. A simple "Are you sure?" or "Use existing folder" would be so much nicer than having to re-run installation just to get to that option.
