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Forum Discussion
Dropbox not syncing even after reinstalling
So here's a doozy.
I've recently reinstalled my windows. My Dropbox folder was on a secondary drive, so didn't get formatted.
I have reinstalled Dropbox, and pointed it to the old dropbox folder....
Hi Walter Thank you for checking in.
Right before your message i decided to give it another try. Doing the same as i did before:
Uninstalling, renaming my old folder. Reinstalling, pointing it to the same drive, waiting for it to get done syncing and download, quit dropbox, renamed my old folder again, and started dropbox.
After indexing my 300k+ files, it suddenly started downloading and uploading. I have no idea what i did differently but i'm happy it worked out.
Rich
Super User II
Super User II
K4Unl wrote:
I have reinstalled Dropbox, and pointed it to the old dropbox folder.
I never point Dropbox to an existing folder. The process that I use and has always worked flawlessly is to first rename the existing Dropbox folder to Dropbox_OLD or similar, then reinstall Dropbox and let it create a new Dropbox folder in the same location. As soon as it's done, pause syncing or exit the Dropbox application, copy (to be safe, copy, not move) the files from Dropbox_OLD into the new Dropbox folder and then resume syncing or launch the app again.
It will still go through the re-index process and upload/download as needed. There's no way to avoid that. But this way has always worked for me.
Hmmm.. I'm not sure i did that, it shouldn't matter as i removed the .dropbox-cache folder from the directory.
I have over 1TB of files locally, and my drive isn't big enough to have that twice.- Walter
Dropbox Staff
Hey K4Unl - sorry to jump in here; are you still having issues with this?
If so, could you please send us a screenshot of the app's status and version as shown in your system tray at the moment?
Thanks!
Hi Walter Thank you for checking in.
Right before your message i decided to give it another try. Doing the same as i did before:
Uninstalling, renaming my old folder. Reinstalling, pointing it to the same drive, waiting for it to get done syncing and download, quit dropbox, renamed my old folder again, and started dropbox.
After indexing my 300k+ files, it suddenly started downloading and uploading. I have no idea what i did differently but i'm happy it worked out.
