You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dropik's avatar
Dropik
Helpful | Level 5
3 years ago

Dropbox not installed on Windows 7

Hello!   I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem.   Waiting for your reply Dropik
Desktop
Error Messages
Install
Setting up the apps
Windows
NateDawg325's avatar
NateDawg325
New member | Level 2

Actually, I wish to amend my earlier statement.  I spoke too soon.  I just attempted to install the Dropbox desktop app on Windows 7 test desktop.  It installed without a hitch and then proceeded to sync my files after logging in.  So don't amend those help files, they appear to be accurate. 🙂

Jag_man653's avatar
Jag_man653
Explorer | Level 4
2 years ago

Very interesting. A few weeks ago I went through a 3 week ordeal with Microsoft trying to install  Windows 11 on my aging Windows 7 desktop ending in failure. The reason I got in that mess was I because I was told that Dropbox is no longer supported for Windows 7.

  • NateDawg325's avatar
    NateDawg325
    New member | Level 2
    2 years ago

    Well it would appear that Dropbox does install and work on Windows 7.  Now for how much longer it will work, I am in no position to say, but for now I will just enjoy it.  And I am not surprised that Windows 11 had a hard time installing on a Windows 7 machine.  Microsoft has very specific requirements for installing Windows 11.  I have had several PCs that would easily run Windows 10, but said they did not support Windows 11.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      NateDawg325 wrote:

      I have had several PCs that would easily run Windows 10, but said they did not support Windows 11.

      Windows 11 requires Trusted Platform Module 2.0 support. Check to see if your PCs have a Trusted Platform Module and if they do, make sure they're enabled in BIOS. My computer was reporting that it wasn't supported by Windows 11, but my TPM was disabled. Once it was enabled, Windows 11 was showing me the option to upgrade.

      • Jag_man653's avatar
        Jag_man653
        Explorer | Level 4
        2 years ago

        The PC in question is a home brew I built probably 10 years ago so almost certainly doesn’t have Trusted Platform Module.

        Thanks.

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!