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ttoinou's avatar
ttoinou
New member | Level 2
2 years ago

Dropbox Memory footprint increased after update on FileProvider API CloudStorage

Hi all,   On macOS M1 Max Sonoma 14.1, Dropbox used to take 650 MB in the Activity Monitor. My Dropbox folder is 600 GB and has more than 130k files. Now with the recent update on CloudStorage wi...
Desktop
Mac
Storage space
  • Walter's avatar
    Walter
    2 years ago

    Hey ttoinou, sorry to jump in here and thanks for the additional information. 

     

    By the way, the app's version seems to be the latest, stable version of the app. You can track the app's builds from this page if you like. 

     

    As for the issue at hand, can you let us know if it persists after rebooting your computer and/or quitting and re-launching the app?

     

    If it does, please send us a screenshot so that we can have a visual too. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey ttoinou, welcome to our Community!

 

To make sure we're on the same page, can you clarify the exact OS version of your computer and the version and status of the desktop app as shown in your menu bar?

 

Just want to make sure you're not using a beta version of our app, by any chance. 

 

Also, what does your Activity monitor report?

 

Keep me posted, and we'll take it from there!

ttoinou's avatar
ttoinou
New member | Level 2
2 years ago

Hi Megan

Thank you for getting back to me. I'm using as I said macOS Sonoma Version 14.1 (23B74)

About Dropbox shows v186.4.6207

Dropbox download page https://help.dropbox.com/installs/download-dropbox doesn't give the number of the latest version so I can't be sure I'm running latest

Status in bottom bar is "Your files are up to date", the files have been properly moved from Documents to CloudStorage without issues (as far as I can see), I left it running during the night before I noticed the issue of memory footprint

Regards

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ttoinou, sorry to jump in here and thanks for the additional information. 

     

    By the way, the app's version seems to be the latest, stable version of the app. You can track the app's builds from this page if you like. 

     

    As for the issue at hand, can you let us know if it persists after rebooting your computer and/or quitting and re-launching the app?

     

    If it does, please send us a screenshot so that we can have a visual too. 

    • ttoinou's avatar
      ttoinou
      New member | Level 2
      2 years ago

      Thanks Walter indeed after rebooting everything seems in order and it looks like it uses the same amount of memory than before the switch to CloudStorage

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Glad to hear it's sorted now ttoinou 

         

        See you around the Community and have a lovely weekend ahead! 

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