You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GregHutchings
3 years agoHelpful | Level 5
Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism tha...
- 3 years agoHi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
BlastCreative
Helpful | Level 6
Where is this now at?
The treatment of this is appalling and makes a joke of how much I am paying for a service so out of date.
pelmered
3 years agoHelpful | Level 6
Great news everyone! I finally got access to the beta that fixes this. However, you have to agree to a non-disclosure agreement when you sign up for the beta so I can't tell you much more than that. I just completed the migration and it looks like it is working.
- alan_feedwire3 years agoExplorer | Level 4
Any update on an exact version number for the RTM version ie non-beta? Supposedly, it's rolling out now.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!