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mickliq's avatar
mickliq
Helpful | Level 5
4 years ago

Dropbox M1 (Apple Silicon) Mac "Open With.." issue.

I rely heavily on "deep links" to open Dropbox files in native Mac Apps.  I upgraded to a new M1 MacBook Pro and updated Dropbox to the version that supports Apple Silicon and Big Sur.  Dropbox synch...
Desktop
Mac
Setting up the apps
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Hi there mickliq, thanks for dropping by. 

 

Could you make sure that the desktop app is running when you navigate through the web to find the "Open with" button?

 

You can check that by seeing if the Dropbox icon sits on the menu bar, next to your computer's clock. 

 

If it is there, could you also let me know what it shows when you hover over it? 

 

Give me a nudge whenever you have the time to check this out!

mickliq's avatar
mickliq
Helpful | Level 5
4 years ago

Hi,

 

Thanks for your reply.

 

Yes, of course Dropbox is running (I referred to in as part of the workaround...)

 

What I see in the "Open with" depends on the file type I choose, but basically for "Office" type files, it will suggest a choice of relevant Office 365 Online app and Google docs app.  Again in my example of a doc/docx file, it would show Open in Word Online or Google Docs.  For an xls it would suggest Excel Online or Google Sheets...and so on.

 

 

  • mickliq's avatar
    mickliq
    Helpful | Level 5
    4 years ago

    Sorry I hit send too quickly.

     

    In terms of what it says in the status bar when I hover over it, it says Dropbox 111.3.447 | Up to date

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      In this case, have a quick look through this article, which mentions a few things to check if the "Open" button doesn't appear. 

       

      Also, have you tried manually enabling Flash on your browser? Maybe that will do the trick.

      • mickliq's avatar
        mickliq
        Helpful | Level 5
        4 years ago

        Thanks, I've been through that post and others on similar topics.  None of it is helpful.

         

        In Chrome 87, there's no manual enablement of Flash - it's supposedly built-in.  I've checked in the other browsers and it's enabled by default.  As I said, I think the issue is that with M1 Macs, Apple may have disabled Flash support altogether because Flash support ends this December.

         

        I believe Dropbox has to come up with another solution that is not reliant on Flash to enable this feature so I would raise it with the dev team in terms of when that's likely to occur?!?

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