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Forum Discussion
Sneijder
7 years agoHelpful | Level 5
Dropbox Link stays in windows explorer after uninstall
I uninstalled Dropbox, but the Explorer still has the dropbox link. Tried uninstalling via Programs and Features and via the uninstaller. Machine has been rebootet. How can I get rid of it?
- 7 years ago
Unfortunately that won't help. I already did delete the folder and reboot my machine. The link stayed.
My solution was to crawl the registry for {E31EA727-12ED-4702-820C-4B6445F28E1A} and set System.IsPinnedToNamespaceTree to 0 in every instance. If I remember correctly there were 3 entries with ID. After a reboot the Icon is now gone.
Lusil
Dropbox Staff
Hey Sneijder!
Initially, thanks for the proactive screenshot, that really does help in understanding what you’re referring to. Note that what you’re seeing is the folder that’s left behind after an uninstall procedure, because when you uninstall the Dropbox desktop app, your files don’t get deleted.
This folder then contains all the files and folders that were syncing up until that point. In other words, it’s just like any other folder on your computer now and it’s not syncing. If you want to remove it, you can go ahead and delete it.
Hope this helped. Let me know if you have any more questions! :grin:
zembobane
6 years agoNew member | Level 2
DROPBOX SUPPORT, are you seriously pretending that you don't understand the issue? Wow. You CANNOT delete the file on the lefthand side of Windows Explorer! So please give us another solution. How do you get Dropbox completely removed? I uninstalled it from Programs and Features and it STILL shows in Windows Explorer. WHY?
- Lusil6 years agoDropbox Staff
Hi there zembobane, welcome to the Dropbox Community!
If you're having trouble removing the Dropbox folder from the left-hand side of your Windows Explorer, you can try the steps to advance reinstall without actually reinstalling (following steps 1-4).
Let me know how it goes!
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