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Forum Discussion

tommaso a.'s avatar
tommaso a.
Explorer | Level 3
2 years ago

Dropbox keeps restarting

Hi guys, my dropbox app (on Mac OS 13.1 reboots over and over every 60 seconds or so.  it never behaved like this before. ever. while my other devices (iOS) work just fine, here is the error messag...
Desktop
Error Messages
Mac
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey tommaso a., thanks for bringing this to our attention.

 

To look further into this, can you let us know the sync status and version of the Dropbox app?

 

You can see that by hovering your mouse over the Dropbox icon in your menu bar.

 

Also, when did this issue start? Did you notice this after the app got automatically updated, for example?

 

Any additional info you can give us would be really helpful.

 

Thanks in advance!

  • tommaso a.'s avatar
    tommaso a.
    Explorer | Level 3
    2 years ago
    I solved uninstalling and re installing the app
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the update tommaso a.!

       

      I'm happy to see the issue was resolved for you.

       

      If you need anything else, just let us know.

       

      Have a great day!

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