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Forum Discussion
Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...
THANK YOU, firstlooks!
Your instructions finally worked, whereas everything else had failed. More detailed instructions for deleting the hidden folder can be found here:
I am afraid I will be forced to "drop" Dropbox as there is no way to make it working on my iMac (Mojave) and I need to sync my files, especially the 1Password ones
Jay
Dropbox Staff
Dropbox StaffOne computer has the old version of dropbox and one has the latest stable version and same problem with both. You, Dropbox, really need to do something to check what the problem is with your software and Mojave not keeping asking users to do stuff that doesn't help.
I have a Macbook laptop and iMac desktop both not syncing after Mojave upgrade. I did all the usual troubleshooting...quitting dropbox, deleting dropbox, reinstalling newest version, etc. None of that worked. These are the things the dropbox technical person recommended. However, it is clearly some glitch in the Dropbox software related to working with Mojave not my computers. One of my computers deleted the 770,000+ files I have in my Dropbox and then started "syncing" and reinstalling them after I installed new Dropbox software. After "syncing" for days, Dropbox is now working on my desktop but my laptop is still "syncing" the 770,000+ which really means redownloading everything. Presumably when it finishes it will be OK.
- Jay
Hi running the version 60.4.107 and yes the "Early releases" box was already unchecked. I have also uninstalled and reinstalled the Mac app three times but no luck: always in the "connecting" mood......
- Jay
having this EXACT problem! Disabled Early Releases and keep reinstalling the stable .4 release, but then even though early releases is disabled, it keeps reinstalling 64.3.121 which then causes the same sync'ing forever behavior. This has been going on for 2 WEEKS and I can't even sync with my business team or partners... nightmare.
- This did it for me: To ensure that Dropbox is working correctly, I'd recommend that you rebuild your configuration settings by unlinking and relinking your Dropbox account to your computer. This will restore any settings which may have been changed without affecting or removing your files. Please follow these steps to unlink and relink your computer: 1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock. 2) Click on the gear icon in the Notifications panel, and select "Preferences". 3) Select the Account tab. 4) Click the "Unlink" button in the Account tab. 5) Your Dropbox will then prompt you to re-enter your account information. Your account will then take a few moments to re-index your Dropbox folder and sync any pending changes before returning to normal activity.
For us even when Early Releases is turned off, it STILL updates my machine to a .3 beta version! wth????
