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Forum Discussion
panttaja
3 months agoHelpful | Level 5
Dropbox is stuck on 'Starting...' on my new Mac computer.
I just used Migration Assistant to move to a new MacBook Air. Clicked on the Dropbox icon in the menu bar - it said Starting. I have uninstalled Dropbox and reinstalled it. When I start up the comput...
- 3 months ago
I added another reboot of the computer - after running the commands in terminal. It looks like it may be working -- I now see my folders and it appears to be starting to sync. We will see.
panttaja
Helpful | Level 5
Thank you for the suggestions - the advanced reinstall link you sent is for a windows machine. I am running no a mac. I will dig and see if I can find a similar post for my mac.
panttaja
3 months agoHelpful | Level 5
I found the Mac tab in this post - I will try these items. Unfortunately Dropbox requires me to download the app each time I do this - and I have uninstalled Dropbox a dozen times in trying to solve this. It is tedious.
- Megan3 months agoDropbox Staff
I definitely see where you're coming from @panttaja.
In any case, feel free to update us once you try out the advanced reinstall steps.
- panttaja3 months agoHelpful | Level 5
Unfortunately another waste of my time. I executed the commands in Terminal on the Mac. I then clicked on the download link. This time is downloaded the .dmg rather than the installer. I double clicked on the .dmg file - and it installed. The date on the file is 1979(???) I then ran the app - and I get to the same error - 'Starting...'.
- panttaja3 months agoHelpful | Level 5
I added another reboot of the computer - after running the commands in terminal. It looks like it may be working -- I now see my folders and it appears to be starting to sync. We will see.
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