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Forum Discussion
Dropbox is looking for deprecated package
Every time when I run Dropbox next message appear
'python-gpgme' package was interface to the gpgme before Ubuntu 17.10. From Ubuntu 17.10 (up to present) 'python-gpgme' is deprecated in favor...
Rich wrote:Have you opened a ticket with Support?
Hi Rich,
I suppose this have to be the funny part... :grinning:
Just example of such ticket can be seen here. In this context, what I can rely on?! It's the same - here (in the forum with 'a few Dropboxers') or through a ticket. Very often users meet the same problem and can give more valuable advice. That's why I prefer to write here. In this thread I ask for technical support, not PR. If someone from the Dropboxers want, can forward all this to technical team (or at least the bug description). If not, ... :unamused:
Anyway... Thanks for Your advice! I appreciate Your try to help.
I found a workaround (until the moment, if any, when this bug become fixed). Just introducing delay in running process, so more system resources are available and triggering the bug become less likely (in my case, till the moment, didn't happen). I implement this using a script like:
#!/bin/bash sleep XXX /usr/bin/dropbox $@
Where 'XXX' is carefully selected delay (in seconds), so heavy load time span to be jump over. It works for me. If someone else meet same problem can try this.
Rich
Super User II
Super User II
Здравко wrote:
Like in many other cases, seems nobody can say anything (from Dropbox side)!
Have you opened a ticket with Support?
This is primarily a user-supported forum. While there are a few Dropboxers here, they aren't part of the client team. You'll need to open a ticket with Support if you need a response to this, or post in the release thread for the specific version that you're having a problem with.
Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).
Rich wrote:Have you opened a ticket with Support?
Hi Rich,
I suppose this have to be the funny part... :grinning:
Just example of such ticket can be seen here. In this context, what I can rely on?! It's the same - here (in the forum with 'a few Dropboxers') or through a ticket. Very often users meet the same problem and can give more valuable advice. That's why I prefer to write here. In this thread I ask for technical support, not PR. If someone from the Dropboxers want, can forward all this to technical team (or at least the bug description). If not, ... :unamused:
Anyway... Thanks for Your advice! I appreciate Your try to help.
I found a workaround (until the moment, if any, when this bug become fixed). Just introducing delay in running process, so more system resources are available and triggering the bug become less likely (in my case, till the moment, didn't happen). I implement this using a script like:
#!/bin/bash sleep XXX /usr/bin/dropbox $@
Where 'XXX' is carefully selected delay (in seconds), so heavy load time span to be jump over. It works for me. If someone else meet same problem can try this.
Thanks for this, and also for the great investigation!
However, I am not sure about having your workaround accepted. This just makes this issue hidden from the support team...
Hi nocibambi,
No, no... It don't make this issue hidden for support team. Every one post on any one thread (including mark as accepted) is on support team attention. Another story is the processing level provided from this "support team" (just PR staff). Like many other things, probably this issue never reached (and will never reach) technical staff attention, unfortunately. Seems just company politics...
