You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
"Dropbox is ending support for Windows 7, 8 and 8.1" message but I'm on a Windows 10 PC.
I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10 on my PC?
- Megan
Dropbox Staff
Hey Energirad, welcome to our Community!
Odd behavior there indeed.
Is it possible that you recently upgraded your device's OS, by any chance?
In any case, I'd love to have a visual of the error message you mentioned, and specifically the one asking you to quit the app. If you could attach it here, that'd be amazing.
Keep me posted, and we'll take it from there!
Here is a picture of the error message and the Windows version. Unable to attach attachments when I press paperclip.
How do I attach a screenshot?
Kan jeg spørre, er det mulig at når du først installerte Dropbox på denne datamaskinen, var det noen av de snart ikke-støttede Windows OS-versjonene? YES
Har du også prøvd å avinstallere Dropbox-appen, starte datamaskinen på nytt og deretter installere den på nytt? NO
I will try uninstalling the Dropbox app, restarting my computer, and then reinstalling it. Will see if that helps.
I've been having the same issue. I've been trying to fix with DropBox support staff but it's been very frustrating. I believe the issue lies with the Dropbox app auto updating itself. If I install an older offline installer like version 210 or 211 it works for a short bit until the app auto updates itself then it gets stuck in the starting up phase.
