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burgundywine's avatar
burgundywine
Helpful | Level 5
8 months ago

Dropbox iPad app is taking up 280GB of memory

On my iPad, I have synced 206GB of files (Dropbox -> Gear -> Space used).  However, on Ipad Settings -> General -> Ipad Storage, Dropbox is taking up 280GB.     In the past, I synced more files b...
iOS
Mobile
Storage space
  • burgundywine's avatar
    burgundywine
    8 months ago

    Dear Hannah, thank you for replying over the holiday weekend.

     

    No, I have only 200GB out of 1TB of my Dropbox files for offline access.  I’m travelling next week a lot and won’t have much connectivity.

     

    I cleared the cache.  Dropbox appears to have cleared all my offline files as well (they mostly have a green downloaded icon, 10% have a yellow resync icon).  However, when I try to open a downloaded file, it is actually not downloaded.  It now says 955 out of 27272 files downloaded. 

     

    I will need to keep Dropbox open and power connected till it all downloads again.  I estimate at my download speed of 5 megabytes per second (roughly 50 megabits per second) it will take 55 hours and I can’t really use my iPad during time.

     

    The good news is that Dropbox size according to iOS has reduced to 85 GB.  It has released 200GB back to iOS.

     

    I will report back when the re-sync is done.

     

     

     

burgundywine's avatar
burgundywine
Helpful | Level 5

Dear Hannah, thank you for replying over the holiday weekend.

 

No, I have only 200GB out of 1TB of my Dropbox files for offline access.  I’m travelling next week a lot and won’t have much connectivity.

 

I cleared the cache.  Dropbox appears to have cleared all my offline files as well (they mostly have a green downloaded icon, 10% have a yellow resync icon).  However, when I try to open a downloaded file, it is actually not downloaded.  It now says 955 out of 27272 files downloaded. 

 

I will need to keep Dropbox open and power connected till it all downloads again.  I estimate at my download speed of 5 megabytes per second (roughly 50 megabits per second) it will take 55 hours and I can’t really use my iPad during time.

 

The good news is that Dropbox size according to iOS has reduced to 85 GB.  It has released 200GB back to iOS.

 

I will report back when the re-sync is done.

 

 

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey burgundywine, thanks for the update! 

 

Definitely keep us posted, we'll be waiting for your updates! 😎

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