We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

samcent's avatar
samcent
Helpful | Level 5
3 years ago

Dropbox installer won't open on 2021 Macbook M1 Max

Attempting to download the Dropbox app onto my new macbook pro M1 Max and the .dmg does nothing when I click it.
  • Hannah's avatar
    3 years ago

    Hey samcent, thanks for letting us know about this. 

    Can you first check that you have all the minimum system requirements to install the Dropbox application on your computer?

    If you do, please restart your computer and try again. If it still doesn't work, try from this link instead.

    Let me know how it goes!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!