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Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
3 years ago

Dropbox Installer will not start on new M2 Macbook Air

Fix This!!   **bleep** it with this freaking product.  
Desktop
Install
Mac
  • Jay's avatar
    Jay
    2 years ago

    Hi jk26, the link for the latest stable build on a Silicon Mac device can be found here.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Ted G., thanks for bringing this to our attention and sorry to see you're having trouble.

 

Would you mind giving us a bit more info here? 

 

Are you getting some kind of error message when you try to run the installer? Or is nothing happening at all?

 

Have you tried the offline installer instead, to see if that works?

 

Let me know how it goes.

seanshli's avatar
seanshli
New member | Level 2
3 years ago

when you launch dropbox installer download, nothing happened... that is the issue

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi seanshli, have you tried the suggestions in this thread to see if a new version of the app could be downloaded?

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