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Forum Discussion

walermo517's avatar
walermo517
New member | Level 2
6 months ago

Dropbox installer download fails on my Mac.

Hello all!   In a newly installed Mac Mini M2, after launching the Dropbox installer, the downloader immediately fails. It retries three times after waiting a certain amount of seconds (5, 10, 20...
desktop
Install
Mac
  • Megan's avatar
    Megan
    6 months ago

    Hey walermo517, let's jump right into this! 

     

    Have you tried the offline installer, by any chance? 

     

    Do you perhaps have any security programs like an antivirus, VPN, firewall etc. that might be blocking Dropbox?

     

    If so, can you temporarily disable them, to see if that helps?

     

    Keep me posted!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey walermo517, let's jump right into this! 

 

Have you tried the offline installer, by any chance? 

 

Do you perhaps have any security programs like an antivirus, VPN, firewall etc. that might be blocking Dropbox?

 

If so, can you temporarily disable them, to see if that helps?

 

Keep me posted!

randomaxes's avatar
randomaxes
New member | Level 2
6 months ago

Thanks for the tip to download the offline installer. That worked.

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