We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Alex M.76's avatar
Alex M.76
Explorer | Level 4
10 years ago

Dropbox Icon missing Windows 10

I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing.  I checked task manager and dropbox is running theres just no icon and if I kill the task and...
Desktop
Setting up the apps
Sync
  • Lori L.9's avatar
    Lori L.9
    9 years ago

    Hi, I had this same (infuriating!) problem and fixed it thusly:

    Right click on the systray area 

    select Properties

    then select Notification area > customize

    At the top there is a link to "Select which icons appear on the taskbar"

    Go in there and toggle whatever setting you see for your dropbox icon.

    Exit out -- should be fixed.

     

    In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.

    I hope this helps someone.

    Lori

     

  • Hoovey's avatar
    Hoovey
    7 years ago

    Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on! 

Jessie Y.1's avatar
Jessie Y.1
New member | Level 1
10 years ago

Hi,

I'm having the same problem as above. I have been using dropbox for years untill this evening it pops up an error message about "permission", I have tried to follow the step in dropbox help page but not working, then I uninstalled and reinstalled dropbox for several times, during the installation process, it shows "installing..." for about 1 or 2 miuntes then it went off and the dropbox icon was not shown on the taskbar. Although i click on the icon shown on startup program, it seems not functioning at all! no starting, connecting or syncing as last time.

Pls help!

  • Doug1212's avatar
    Doug1212
    New member | Level 2
    6 years ago

    Help!  Same problem, I have tons of infromation I need to get at!!!!!  Help

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey Doug1212, let’s see what we can do about it! 
       
      For starters, if you’re not seeing any other sync icons, then it’s highly likely that there’s an issue with the installation, so it would be best if you uninstalled & re-installed once to see if that's the fix. 
       
      Would you mind giving my suggestion a go whenever you a bit of spare time or let me know if I’ve misunderstood in any way? Thanks! 
    • Ros L.'s avatar
      Ros L.
      Explorer | Level 4
      6 years ago

      Given the number of people who keep posting about this problem (I have done twice, several months apart.  It was fixed but happened again) there is clearly a major conflict between Dropbox and Windows 10 - probably because Microsoft would prefer us all to pay for space on its cloud rather than pay for space on Dropbox.  However, whatever the problem, IMO it's about time the two companies got into conversation and sorted it out between them

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Hey faxhamil &  Leigh3, thanks for pinging me here regarding this matter. While you can reference the hints & tips relayed on this resource as a great starting point, can you elaborate a bit on that for me please? 
         
        Did you notice that recently? If so, have you by any chance diagnosed that along the way? 
         
        Additionally, I remember working on that with you Ros L.; has this re-surfaced again?
         
        Please let me know of your findings & we’ll go from there!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!