You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Grokitas
2 years agoExplorer | Level 3
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
PaulHarder2
Helpful | Level 5
I received the notice that a new version of Dropbox for macOS was available. The Dropbox icon in my menu bar has a notification flag. When I open it, I see the notification "Dropbox for macOS is now ready". I click the "Get started" link. I go through the entire process. I even reboot my Mac. After the reboot, the notification flag is still present and the notification is still in the Activity tab of the desktop app.
The email I received about this update had a "Learn more" link. I clicked it and learned this: "Your Dropbox folder will be moved to ~/Library/CloudStorage."
My Dropbox folder is still at "Macintosh HD > Users > paulharder2 > Dropbox".
I suppose I could uninstall Dropbox, delete my entire Dropbox folder, and reinstall it. I'd rather work within the system that Dropbox has designed.
Please advise. Thanks.
PaulHarder2
2 years agoHelpful | Level 5
I should have mentioned that I'm on macOS Ventura 13.1
- Nancy2 years agoDropbox Staff
Hi PaulHarder2, and thanks for posting about this here.
Can you also clarify for me what’s the current app version of your Dropbox app, as well as its syncing status?
- PaulHarder22 years agoHelpful | Level 5
I'm on v164.4.7914 and all files are currently up to date. Since I posted this question, I uninstalled and reinstalled. The Dropbox icon in the Mac's menu bar still has a notification badge and opening it still shows "Dropbox for macOS is now ready". My Dropbox folder is still at the same place in the file system as where it was before the reinstallation.
- Jay2 years agoDropbox Staff
Hi PaulHarder2, could you try installing the latest stable version and let us know how it goes?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!