You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dina_C's avatar
Dina_C
Explorer | Level 3
2 years ago

Dropbox folder not created. Where is it?

DROPBOX folder is MISSING in Explorer , in Windows laptop

It was never created , it is not hidden somewhere.

Can anyone help pls?

I have wasted hours and hours trying to find a solution on a very busy day arghhhh

desktop
Folders
Install
Windows
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Dina_C wrote:

    DROPBOX folder is MISSING in Explorer , in Windows laptop

    It was never created , it is not hidden somewhere.

    Did download and install Dropbox from the website, or did you install Dropbox from the Microsoft Store?

    • Dina_C's avatar
      Dina_C
      Explorer | Level 3
      2 years ago

      I downloaded dropbox.exe from the website

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Dina_C, sorry to hear you're having issues with this.

         

        Do you happen to have any security programs running on your computer?

         

        Can you please clarify what your device's exact OS is and what happens when you run the app's installer?

         

        Any additional information or screenshots are more than welcome!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions