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Forum Discussion

Dina_C's avatar
Dina_C
Explorer | Level 3
2 years ago

Dropbox folder not created. Where is it?

DROPBOX folder is MISSING in Explorer , in Windows laptop It was never created , it is not hidden somewhere. Can anyone help pls? I have wasted hours and hours trying to find a solution on a ve...
desktop
Folders
Install
Windows
Dina_C's avatar
Dina_C
Explorer | Level 3

I downloaded dropbox.exe from the website

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Dina_C, sorry to hear you're having issues with this.

 

Do you happen to have any security programs running on your computer?

 

Can you please clarify what your device's exact OS is and what happens when you run the app's installer?

 

Any additional information or screenshots are more than welcome!

  • Dina_C's avatar
    Dina_C
    Explorer | Level 3
    2 years ago
    No, none of that.
    but thanks for taking the time to reply. Greatly appreciated!
    I will uninstall Dropbox and look into other cloud providers.
    It doesnt have an ease interface anyway
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to hear about that. If you wish to continue troubleshooting, we'll gladly help you out Dina_C. 

       

      Just give us a shout, and we'll be here. 

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