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Forum Discussion
Dropbox folder automatically opens on startup
Dear Dropbox Community,
Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windo...
Thanks for checking all that for me, anonymous!
Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?
If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick.
To do this:
- Make sure you've saved and quit all apps that access files in the Dropbox folder.
- Stop the desktop app (if needed) by selecting "Quit Dropbox".
- Uninstall the desktop app.
- When that finishes, reboot your computer to make sure the uninstall is complete.
- Download and install the newest version from this link.
If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible.
Mahikhan, I just wanted to check if you're also experiencing the same behavior too?
Let me know!
Nice
- Lusil
Dropbox Staff
Thanks for checking all that for me, anonymous!
Hmm. :thinking: Could you also try unchecking both of the boxes and see what happens then?
If the behavior doesn't get resolved, try reinstalling the latest version of the desktop app (83.4.152) - maybe that will do the trick.
To do this:
- Make sure you've saved and quit all apps that access files in the Dropbox folder.
- Stop the desktop app (if needed) by selecting "Quit Dropbox".
- Uninstall the desktop app.
- When that finishes, reboot your computer to make sure the uninstall is complete.
- Download and install the newest version from this link.
If that comes to a dead end, don't hesitate to let me know the result and I'll make sure to get back to you as soon as possible.
Mahikhan, I just wanted to check if you're also experiencing the same behavior too?
Let me know!
Dear @Lusil,
thank you very much for your helpful suggestion: It worked!
In more detail: Unchecking "Start Dropbox on system startup" and "Open the desktop app when you start Dropbox" causes Dopbox to continue to start on system startup but prevents it from opening the Dropbox folder in the Windows Explorer upon startup.
Again, many thanks for your swift replies!
Best wishes
Dear @Lusil,
unfortunately, the fix worked only temporarily.
After two days, Dropbox again automatically opens the Dropbox folder in the Windows Explorer upon startup. This also happens when unchecking both "Start Dropbox on system startup" and "Open the desktop app when you start Dropbox". In other words: Dropbox automatically opens the Dropbox folder in the Windows Explorer even when Dropbox is not started (i.e., the Dropbox icon does not appear in the system tray).
Reinstalling Dropbox did not change this pattern.
Thank you very much in advance for any ideas on how to solve this issue.
Best wishes!
H
- Lusil
Hey anonymous, sorry to hear that the issue persists.
Could you please try an advanced reinstall and see if that does the trick?
Let me know!
