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Forum Discussion

clarkxgriswold's avatar
clarkxgriswold
Explorer | Level 3
2 years ago

Dropbox Desktop App won't connect (Apple Silicone M1)

Hi there,   I did get a new MacBook Pro with a Silicone M1 Pro chip the other day. The new MacBook is running OS Ventura 13.1 Used my last time machine backup to migrate my data from the old Mac...
Desktop
Dropbox Basic
Error Messages
Setting up the apps
Starting
  • Megan's avatar
    Megan
    2 years ago

    Hi clarkxgriswold, one more thing I'd like for us to try is an advanced re-install.

     

    Thank you for your patience, and don't hesitate to let me know if this gets things going or not. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey clarkxgriswold, thanks for bringing this to our attention.

 

I know it might not seem so significant, but have you restarted your computer since this issue appeared?

 

If not, please try and let me know if that helps.

 

Keep me posted and we'll go from there.

clarkxgriswold's avatar
clarkxgriswold
Explorer | Level 3
2 years ago
Hi.
I did have several restarts, emptied caches etc. the whole nine yards basically….

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