You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Niamh 's avatar
Niamh
New member | Level 2
4 months ago

Dropbox desktop app not working on MacOS Sonoma 14.5

my desktop app stopped working, when I click the home icon it continually says "connecting components" without ever getting there. any changes I make to files on my desktop are not visible in the onl...
Desktop
Error Messages
Mac
Setting up the apps
Andalfin's avatar
Andalfin
New member | Level 1

I am having the same issue after updating. Now I updated Mac OSX to 15.1 and re-installed Dropbox. The issue still persists.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 days ago

Sorry to hear that, Andalfin. If you’re also seeing the "connecting components” message that’s mentioned in the OP, can you send me a screenshot of it, so that I can have a look?

What's the current app version of your Dropbox app?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!