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LisaM1's avatar
LisaM1
Helpful | Level 5
6 years ago

Dropbox causing Mac desktop to freeze or slow down

Does anyone else get major slow down or freezing with rainbow wheels when dropbox is installed on Mac desktop using Mohave 10.14.3?
Desktop
Mac
Setting up the apps
romanianmab's avatar
romanianmab
New member | Level 2

i tried to sign onto my drop box account on Safari on my iMac and it is locked up and locked in.  everytime i open Safari, it has defaulted to the DropBox website and becomes totally unresponsive.  I have to force quit the app.  

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
 
Initially, please note that, in general, you can change the page to which your browser defaults to when you open it from your browser’s settings. More specifically, you can find more info and relevant steps on how to change Safari’s homepage in this link.
 
Having said that, could you please provide me with more info on whether you’re able to access your account if you navigate through another browser or through an incognito/private browser? 
 
Let me know what you find!

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