You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Diego Baragiola's avatar
Diego Baragiola
Explorer | Level 4
3 years ago

Dropbox Capture paste into Outlook message creates attachments instead of being inserted in the body

For the last couple weeks, my Dropbox Capture is pasting screenshots as attachments in Outlook emails, instead of being inserted inside the message body. Does anybody know how to modify that behavi...
Desktop
Dropbox Capture
Setting up the apps
  • YoucefDropbox's avatar
    YoucefDropbox
    3 years ago

    Hi there!

     

    Youcef from the Capture team here.

    I just wanted to let you that this has been solved on the latest version of the app. Give it a try on dropbox.com/capture.

    Thank you very much!

JenneCl's avatar
JenneCl
New member | Level 2

This problem is back, after the latest update pasting in outlook stopped working and Dropbox Capture is adding the image as attachment.

 

Is there an update planned?

Karan Khanna's avatar
Karan Khanna
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JenneCl bdollarsine carleeao -- Karan from the Dropbox Capture team here. Apologies for the issue. We just pushed out a fix for this-- can you try again and see if the issue has been fixed?

 

 

  • bdollarsine's avatar
    bdollarsine
    Helpful | Level 5
    2 years ago

    Confirmed it's fixed for me

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!