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Forum Discussion
javiindy
3 years agoExplorer | Level 4
Dropbox blocked on download
My Dropbox Windows desktop application is failing to sync. It's been telling me for days that it needs to download 4544 files, but it's not doing it. It is stopped and tells me that the remaining tim...
Megan
3 years agoDropbox Staff
Hey javiindy, how are you this Monday?
As a first step, can you let me know your app's version and syncing status?
Also, did the number of files decrease at all, or no?
Let me know, and we'll take it from there.
As a first step, can you let me know your app's version and syncing status?
Also, did the number of files decrease at all, or no?
Let me know, and we'll take it from there.
- javiindy3 years agoExplorer | Level 4
Hi Megan, thanks for your help. It looks like the issue has been resolved. I think there were some files that were blocking the process. Cheers and thanks again.
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