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Forum Discussion

autologout's avatar
autologout
Explorer | Level 4
10 months ago

Dropbox automatically logs out on iPad and iPhone

Hello, I have a really strange issue on my iPad and iPhone since a few days ago. Not sure when it started, but there was no iPadOS / iOS update etc. as far as I know involved. - log into the Dropbox...
Mobile
Tablet
  • BenDBX's avatar
    BenDBX
    10 months ago

    Hi Everyone,

     

    Thanks so much for bringing this to our attention. Our engineers were made aware of this issue and implemented a fix. Please let us know if you're still experiencing this.

     

    Regards,

    Ben

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
10 months ago

Hi Everyone,

 

Thanks so much for bringing this to our attention. Our engineers were made aware of this issue and implemented a fix. Please let us know if you're still experiencing this.

 

Regards,

Ben

  • Goodkat's avatar
    Goodkat
    Explorer | Level 3
    10 months ago
    Hei
    Now everything seems to be working properly. Thank you for your help .
  • autologout's avatar
    autologout
    Explorer | Level 4
    10 months ago

    Running iOS 17.3 on both iPad and iPhone. Updating to 362.7 (from .5) seems to have solved it, will test more in the next day. Thanks!

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