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Forum Discussion

Michael L.80's avatar
Michael L.80
Helpful | Level 7
4 years ago

Dropbox application just opens a Finder window now - won't open app!

When I run the Dropbox application on Mojave or Cataline Mac OS, instead of the application, it just opens a new Finder window. I want the application back - how do I run it?
Desktop
Mac
Setting up the apps
  • Rich's avatar
    Rich
    4 years ago
    Michael L.80 wrote:

    hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

    I'm on Windows so it looks a bit different, but the same option is right there in your screenshot. Just change it to Dropbox desktop app.

     

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Michael L.80 wrote:

When I run the Dropbox application on Mojave or Cataline Mac OS, instead of the application, it just opens a new Finder window. I want the application back - how do I run it?

Go into Dropbox Preferences and make sure it's set to open folders in the app, and not Finder.

 

Michael L.80's avatar
Michael L.80
Helpful | Level 7
4 years ago

hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    Michael L.80 wrote:

    hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

    I'm on Windows so it looks a bit different, but the same option is right there in your screenshot. Just change it to Dropbox desktop app.

     

     

    • GarethA's avatar
      GarethA
      Helpful | Level 5
      3 years ago

      I am having the same problem and when I open preferences I only have the first two drop down menus. The option Open Folders In is not there.

      I have uninstalled and re-installed twice. Shut down and restarted. No change

      The app was working fine 2 weeks ago and as far as I can remember there have been no OS updates in that time.

      Please advise

      • MTibbs's avatar
        MTibbs
        Helpful | Level 5
        3 years ago

        Like GarethA, I am having the same issue where I cannot open my Dropbox desktop app - it only opens in Finder. I opened my Dropbox Preferences, but I can't find the "Open Folder In" dropdown. Please advise!

    • driccio's avatar
      driccio
      New member | Level 2
      3 years ago

      Hello, this was discontinued as of January 17, 2022. Is there a way to access this feature again?

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