Dropbox app not seeing all photos on my iPhone

Hi Shirley! Could you make sure that you have enabled Automatic Camera Upload on your iPhone? You can read more about this here: https://www.dropbox.com/help/307

You can also read more about how to upload your photos to Dropbox here: https://www.dropbox.com/help/289

Hope this helps!

Hi, I had this issue and found "kind of" a work around. 

I had 220 pictures I wanted to upload to Dropbox but it only displayed the last 2 I had taken. I tried creating a new folder and moving them into that but I still had the same issue. 

The issue seems to be with the phone and not Dropbox as I received the same issue with Google Drive. 

In the end I bit the bullet and email them to myself. I have Office 365 so sending them in large quantities isn't really an issue for me. I highlighted the album I wanted and selected "Email". My iPhone then prepares then images to send in an email with a small loading circle, needless to say this took and while and once it finished it crashed and didn't actually attached the images. 

I checked both Google Drive and Dropbox one more time before resorting to plugging in my phone and manually finding and copying the pictures. Both Google Drive and Dropbox could be see the pictures. 

The issue seems to lie with the iPhone not Google Drive or Dropbox, the loading circle which my iPhone performed seemed to index the pictures making them now view-able in all apps which were not present before. 

I hope this helps some people out. My case only involved just over 200 pictures, this isn't a feasible work around for thousands of pictures, although you could probably do them at 200-300 at a time?

In short:

Highlight the pictures you want

Send to email

Let it prepare the pictures

Wait for it to open the new email

Close the email

Open Dropbox and attempt the upload.

It worked for me anyway.

- Rob

Hi Thomas, 

Thanks for your response, however, I'm not talking about Automatic Camera Upload. I DON'T want to use Automatic Camera Upload.

I'm talking about when I want to upload a few pictures manually via the Dropbox app. Other apps such as Mextures are able to see all of the now 5000+ photos on my phone, while Dropbox is only able to see 1243 of them, which means I can't manually upload the photos I want to upload because Dropbox can't even see them in the first place.

Thanks!

Dropbox version 3.9.5

Thanks for clarifying! Dropbox should be able to see all the photos that are in your Camera Roll. Are these photos in your Camera Roll or in another app on your phone? 

HI Thomas,

The photos are in my Camera Roll. The folder name is "All Photos" when accessed via the Dropbox app. Other apps can access this same folder to view all the photos in my Camera Roll, while the Dropbox app can only view maybe 1/5 of them.

Thanks for looking into this! :)

ps. I've just upgraded to iOS 8.4.1 and the problem is still there.

Hi there

did you ever find a solution to this problem? I am experiencing the exact same thing - only the most recent 40 photos are showing and I can't upload earlier ones even though they're in the same folder.

thanks

Janet

Is no one from Dropbox responding to this post? I'm having the same issue. Dropbox is having trouble accessing photos from my iCloud.

Can someone answer here????

Useless app.  It has to do with the date stamp on the pictures.  The developers are not using an iPhone with current updates. Camera roll?  I will just switch back to google drive no problems there. 

Any update on this issue? This just started happening to my phone as well