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Forum Discussion

Shirley N.'s avatar
Shirley N.
New member | Level 1
10 years ago

Dropbox app not seeing all photos on my iPhone

When I use the Dropbox iOS app to upload photos, the app is not seeing all of my photos. For example, I have 3000+ photos in my "All Photos" album, and Dropbox is only seeing 255 of them. I double ch...
Mobile
Setting up the apps
  • ElPoonPoon's avatar
    ElPoonPoon
    9 years ago

    For anyone having this problem still. It seems as though the photos are not naturally in your list if you use the tabs at the bottom of the app, however if you select the '+' icon that's hovering in the middle of those tabs and go 'Upload Photos' you should be able to see them all through that. Worked for my boss on his iPhone 6 with some version of iOS 10...

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Shirley N.'s avatar
Shirley N.
New member | Level 1
10 years ago

Hi Thomas, 

Thanks for your response, however, I'm not talking about Automatic Camera Upload. I DON'T want to use Automatic Camera Upload.

I'm talking about when I want to upload a few pictures manually via the Dropbox app. Other apps such as Mextures are able to see all of the now 5000+ photos on my phone, while Dropbox is only able to see 1243 of them, which means I can't manually upload the photos I want to upload because Dropbox can't even see them in the first place.

Thanks!

Dropbox version 3.9.5

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