You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Daniella1
4 years agoNew member | Level 2
DropBox App not opening. Only Finder opens.
I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on th...
- 4 years ago
I had to restart my computer to get the Dropbox app to open (in order to get to preferences), but I was able to change it to opening on the Desktop app, so I am hoping that worked!
Jay
4 years agoDropbox Staff
No worries, glad to hear you were able to change the preferences. Let me know if you have any further queries in future.
Enjoy your weekend!
Enjoy your weekend!
- dartie4 years agoNew member | Level 2
Unfortunately none of the above is working for me. I am unable to get the Dropbox app to open and NO it's not appearing in the menu bar. I have tried many things including:
- restarting the MacBook Pro (M1 chip)
- adding Dropbox to permissions in system preferences
- deleting Dropbox and downloading a new version.
I've noticed that my OneDrive is also having the same issues.
- meecs3 years agoNew member | Level 2
I'm having this issue too! Anyone have ideas on how to fix it? When I go into preferences I don't get have "open folders in" as an option.
- Mark3 years agoSuper User II
Unfortunately meecs this is a change in the product - the Dropbox software you saw on the computer was depreciated on the 17th of Jan. As such the only choice and option now is to open finder.
- meecs3 years agoNew member | Level 2
Got it, thanks for the 411! Do you know if Dropbox plans to release a new version? The finder one is not as clean/intuitive 🙂
(And how did you find out this one was removed? I was digging but couldn't spot any notifications.)
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