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Reach out to the Dropbox Community and get solutions, help, and advice from members.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Apps and Installations","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":3417,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-26T09:31:01.516-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:43":{"__typename":"Rank","id":"rank:43","position":26,"name":"Helpful | Level 6","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1477025":{"__typename":"User","id":"user:1477025","uid":1477025,"login":"ConstructoraBCN","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"email":"","messagesCount":5,"biography":null,"topicsCount":1,"kudosReceivedCount":24,"kudosGivenCount":19,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-24T02:21:50.617-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:571332":{"__typename":"ForumTopicMessage","uid":571332,"subject":"Dropbox APP missing","id":"message:571332","revisionNum":2,"repliesCount":55,"author":{"__ref":"User:user:1477025"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:571332"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:571332"},"body@stripHtml({\"truncateLength\":200})":" The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2 \n 1) Everything is in the iCloud no need to have computers with a lot of ...","body@stringLength":"2065","rawBody":"

The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2

\n


1) Everything is in the iCloud no need to have computers with a lot of memory capacity

\n

2) Everything was really easy to manage with the Dropbox App with the PC and Handy, especially in terms of internal communication, being able to leave a message and comments or instructions on each document or folder, and all the documents no matter which format was easy to visualize, you had a preview of any document... so when you get in a folder you see the documents, not just the name and format (like now).

\n

 

\n

The main reason why the construction company that I represent, had decided to start searching for a substitution of Dropbox

\n

 

\n

No Dropbox APP = We are searching for a new solution.     WE USE TO OPERATE ALWAYS DIRECTLY THROUGH THE APP

\n

 

\n

Dropbox's website is not easy to manage as was with the app...

\n

Dropbox's website; you can see a preview of each document, has issues to open lots of formats, etc...

\n

Dropbox's website; not comfortable to interact with a team big as our

\n

Dropbox's Desk; in order to see the previews I do have to synchronize all so... use the memory capacity of my computer.. so If you have a 2 T of information, you better get a PC with this capacity... Why use a Cloud if at the end you need to use your computer memory capacity? Can someone explain me????

\n

Dropbox Desk; no way to internally communicate with a team, no way to leave a message or tag anyone in a comment...

\n

 

\n

Resume:

\n

 

\n

Dropbox instead of going forward... is going backward... The App was a great and easy solution for big corporations... 

\n

My team and I are absolutely disappointed that you have deleted the App, and we HATE and find useless the Desk solution.

\n

 

\n

I hope you fix the App soon, otherways you are definitely losing us as clients...

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tdeboer you can do everything you could do via the app on the website instead, hence, no features have been removed. They are just accessed in different places now

","body@stringLength":"364","rawBody":"

 you can do everything you could do via the app on the website instead, hence, no features have been removed. They are just accessed in different places now

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Hey all, thanks for posting here!

Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard. 

I will pass on your comments to the relevant departments so that we can further improve our product.

Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue. 

If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.

Thanks a bunch!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2022-01-20T04:37:59.581-08:00","lastPublishTime":"2022-01-20T04:38:54.242-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":10758},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:571332/message:571868","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"599","rawBody":"

Hey all, thanks for posting here!

Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard. 

I will pass on your comments to the relevant departments so that we can further improve our product.

Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue. 

If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.

Thanks a bunch!

","kudosSumWeight":1,"repliesCount":28,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:571868_2"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"User:user:1972":{"__typename":"User","id":"user:1972","uid":1972,"login":"Mark","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xOTcyLTZpMTdDMjFGRTlCQkQ0MzcyMA"},"rank":{"__ref":"Rank:rank:49"},"email":"","messagesCount":32320,"biography":null,"topicsCount":5,"kudosReceivedCount":6666,"kudosGivenCount":265,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T23:13:00.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":4159},"ModerationData:moderation_data:571906":{"__typename":"ModerationData","id":"moderation_data:571906","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:571896":{"__typename":"ModerationData","id":"moderation_data:571896","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1510663":{"__typename":"User","id":"user:1510663","login":"tdeboer","uid":1510663,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"email":"","messagesCount":4,"biography":null,"topicsCount":0,"kudosReceivedCount":15,"kudosGivenCount":14,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-01-18T16:56:34.935-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1510663"},"ForumReplyMessage:message:571896":{"__typename":"ForumReplyMessage","id":"message:571896","revisionNum":1,"uid":571896,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:571332"},"subject":"Re: Dropbox APP missing","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:571896"},"body":"Hi Megan,

Thank you for response and for acknowledging the comments. I just want to make sure we are on the same page and that I’m not missing something. The desktop app is gone, correct? I can’t gain access to this feature any longer. Or is there some way to? I’m only asking because you stated that “no feature was removed”. The app operated completely differently than the finder integration and offered large visible captions that describe what is in a given folder. I believe all of those features are gone?

Thanks again for the response,","body@stringLength":"565","rawBody":"Hi Megan,

Thank you for response and for acknowledging the comments. I just want to make sure we are on the same page and that I’m not missing something. The desktop app is gone, correct? I can’t gain access to this feature any longer. Or is there some way to? I’m only asking because you stated that “no feature was removed”. The app operated completely differently than the finder integration and offered large visible captions that describe what is in a given folder. I believe all of those features are gone?

Thanks again for the 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Dropbox APP missing","moderationData":{"__ref":"ModerationData:moderation_data:572287"},"body":"

Hi Mark , 

I disagree. The logic you are using is saying that because a flip phone makes phone calls and an iPhone makes phone calls they have the same features. It's just not the case. In the web browser version is VERY clunky and hard to navigate (very Window 95). Especially when we are brining on new people remotely, it does not serve the purpose of helping our organization stay organized. We had just built our entire information infrastructure in the desktop app and then DB removed that arm of their services. It is a completely optional task to download the desktop app, and the reason that I was given by DB as to why they got rid of it was because \"a lot of people complained about the app.\" When I asked if they had sent out surveys to make sure that their dataset wasn't just biased by unhappy users that are usually much more vocal than those who are happy with a service, the reply was no.   

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Hi  , 

I disagree. The logic you are using is saying that because a flip phone makes phone calls and an iPhone makes phone calls they have the same features. It's just not the case. In the web browser version is VERY clunky and hard to navigate (very Window 95). Especially when we are brining on new people remotely, it does not serve the purpose of helping our organization stay organized. We had just built our entire information infrastructure in the desktop app and then DB removed that arm of their services. It is a completely optional task to download the desktop app, and the reason that I was given by DB as to why they got rid of it was because \"a lot of people complained about the app.\" When I asked if they had sent out surveys to make sure that their dataset wasn't just biased by unhappy users that are usually much more vocal than those who are happy with a service, the reply was no.   

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So I understand the response... I am to use File Explorer for some features and be online to use other features. Wasn't the sole purpose of the DB desktop app to combine the two experiences?

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So I understand the response... I am to use File Explorer for some features and be online to use other features. Wasn't the sole purpose of the DB desktop app to combine the two experiences?

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