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allaboutqualityc's avatar
allaboutqualityc
New member | Level 2
5 months ago

Dropbox app is not syncing content to my other devices.

Dropbox is not syncing properly. what I save on one computer is not showing on the other computer. I have 3 emails  / 3 accounts they are al doing the same thing 
Desktop
Dropbox Plus
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey allaboutqualityc, thanks for posting here! 

 

Let's see what we can find together about this.

 

Keep in mind that computers sync directly with the Dropbox website, not with each other. 

 

To find where the problem lies, start by checking each computer you use to access Dropbox. Compare the files in the Dropbox folder on that computer against the Dropbox website. 

 

Would you mind clarifying if you're able to locate your content when you visit your account online? Also, what is the app's current syncing status? 

 

Let me know more, and we'll take it from there!

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