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Forum Discussion

Sanar Sadaqa's avatar
Sanar Sadaqa
Explorer | Level 3
12 months ago

Dropbox app is not opening after Mac and Dropbox update

i updated dropbox app and updated my mac both to the latest version then after that dropbox app refused to open , i tried deleting it then downloading an older version of the app but it still didn’t ...
Desktop
Error Messages
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    12 months ago

    Yes, please could you try those steps and let me know how it goes. 

Sanar Sadaqa's avatar
Sanar Sadaqa
Explorer | Level 3

should I delete it and reinstall it and perform an advanced reinstallation ?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Yes, please could you try those steps and let me know how it goes. 

  • Sanar Sadaqa's avatar
    Sanar Sadaqa
    Explorer | Level 3
    12 months ago

    the app worked and it went well , thank you.

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