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dluptonmd 's avatar
dluptonmd
Collaborator | Level 9
2 years ago

Dropbox Android app not updating Word files

I posted this before, but can't find it. Dropbox android app not showing changes to my files. When I open the file with the word app, the changes appear, but if, I dont, I'm reading old version...
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Microsoft Office
Mobile
  • dluptonmd 's avatar
    dluptonmd
    2 years ago
    Yes. And now I've also figured out that by closing the open Dropbox app in 'open apps' and then reopening dropbox, the updated file appears. Thx.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey dluptonmd , sorry to hear you're still having issues with this.

 

May we reach out via email to have a further look internally at this point? 

dluptonmd 's avatar
dluptonmd
Collaborator | Level 9
2 years ago
Yes. And now I've also figured out that by closing the open Dropbox app in 'open apps' and then reopening dropbox, the updated file appears. Thx.

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