We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Dropbox 165.4.4300 on Mac 12.6.1 will not open
After downloading and installing a fresh copy of the latest Drobox stand-alone installer, the Dropbox app UI will not launch. When I double-click the application, it instead brings up the Dropbox fol...
We have 21 Mac and it is fully updated. Dropbox made us download new update/sync on our computers. My computer is working and my husbands is not. We can not open the dropbox icon. I have downloaded the 'updated version', reinstalled but the icon at the top just disappears or when we click on it we are not logged in. It says 'starting' and blue boxes just spin. We then get error that it can not open due to error.
The box at the blue logo box disappears from icon screen at bottom and when we open launchpad and click it nothing happens.
Anyone?
We have 2021 Mac and it is fully updated. Dropbox made us download new update/sync on our computers. My computer is working and my husbands is not. We can not open from the blue dropbox icon nor the top of screen box. I have downloaded the 'updated version', reinstalled but the icon at the top just disappears or when we click on it we are not logged in.
Top of screen box is gray and says 'starting' and blue boxes just spin. Shows not signed in. Can not click to sign in. We then get error "Couldn't start Dropbox" 'This may be a temporary error. Please restarts Dropbox. For more help click the help button.'
We get a link that is coding or whatever that I have no idea what all that means.
The box with the blue logo box disappears from icon screen at bottom and when we open launchpad and click it nothing happens.
They have made this less user friendly in my opinion over the last few years. I use to have an app that was easy to open and maneuver, now have to click little box at top and the 'world' icon to use it via internet.
Anyone?
- Nancy
Dropbox Staff
