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Forum Discussion

Gio's avatar
Gio
Explorer | Level 3
2 years ago

Desktop app download failure

Hi, I just received a new iMac with Ventura 13.4. I transfered my MacBookAir (Catalina 10.15.7). When I try to launch the DropBox app, it does not work. So, I tried to download it again from https...
Desktop
Download
Install
Setting up the apps
  • Dianne Patterson's avatar
    Dianne Patterson
    2 years ago

    So, I tried the link the other user supplied: Dropbox 176.4.5108.dmg and it installed correctly on Ventura 13.4!

    Previously I had downloaded Dropbox 168.4.4802.arm64.dmg (fail) and DropboxInstaller.dmg (fail).

    Yay!

     

Jame8345's avatar
Jame8345
New member | Level 2
2 years ago

I think it might be due to Dropbox not syncing Windows 10. You can try excluding Dropbox from data enforcement prevention. Unlink and then re-link your PC/Laptop to Dropbox. Or you can delete to download again. Hope it works.  donkey kong

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