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astronomik77's avatar
astronomik77
Helpful | Level 6
2 years ago

'Couldn't complete sign in. Please try again.' error on desktop app

Hi, just tried to install Dropbox app on Windows 10 Home. I cannot even get to a window to enter username and password of the Dropbox app. How to solve it?
Desktop
Setting up the apps
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi astronomik77, if you're on a Basic plan, did you check this page to ensure that you only have 2 devices or fewer currently connected to your account?

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