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Forum Discussion
aangulo99
7 months agoExplorer | Level 3
"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Pleas...
- 7 months ago
Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
Hannah
Dropbox Staff
Hey aangulo99, thanks for the error log.
I believe you should be able to see your message now.
I can see that you edited out the usernames from the error log, right?
If you do a CTRL+F on the error log and search for the word "users", do you see the same username everywhere, or do you see two different ones?
aangulo99
7 months agoExplorer | Level 3
Thanks Hannah
I did the CTRL(F) and in every instant that my name user is listed, is the same one. There are no users sections that contain a different user than mine. Hope this helps.
- Hannah7 months agoDropbox Staff
Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
- aangulo997 months agoExplorer | Level 3
Hannah wrote:Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
It appears to be working now after the advance reinstall. Syncing now. Hope all is good at the end. Will keep you posted.
Thanks!
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