You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
aangulo99
8 months agoExplorer | Level 3
"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Pleas...
- 8 months ago
Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
Hannah
8 months agoDropbox Staff
Hey aangulo99, thanks for the error log.
I believe you should be able to see your message now.
I can see that you edited out the usernames from the error log, right?
If you do a CTRL+F on the error log and search for the word "users", do you see the same username everywhere, or do you see two different ones?
- aangulo998 months agoExplorer | Level 3
Thanks Hannah
I did the CTRL(F) and in every instant that my name user is listed, is the same one. There are no users sections that contain a different user than mine. Hope this helps.
- Hannah8 months agoDropbox Staff
Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
- aangulo998 months agoExplorer | Level 3
Hannah wrote:Thanks for the update, aangulo99!
In that case, can you try a more advanced reinstall of the Dropbox app, to see if that helps?
It appears to be working now after the advance reinstall. Syncing now. Hope all is good at the end. Will keep you posted.
Thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!