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Forum Discussion
Thibaut Seville
3 years agoNew member | Level 2
Compatibility with MacOS Monterey 12.1
Hello, I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the down...
- 3 years ago
Hi Thibaut Seville, are you doing okay?
Can you also try the offline installer from this link?
Let me know if you come across any issues when trying to install it.
Thank you!
Jay
Dropbox Staff
Hi dashingdan do the files have a green tick on them when you view the files in Finder?
dashingdan
3 years agoExplorer | Level 4
No they do not!
- Jay3 years agoDropbox Staff
Do they have any icon on them at all, or just no green ticks? Is the Dropbox desktop application installed on your machine?
- dashingdan3 years agoExplorer | Level 4
Yes the app is installed (im a long time user) it has a small grey cloud next to each photo, when I click it they will open, but again if I try to upload or post a photo that is stored in dropbox cloud to any online application I get a zero bytes received error from any and all platforms!
- Walter3 years agoDropbox Staff
Hey dashingdan, sorry to jump in, but it sounds that your files are online only.
Do they give you the same errors if you set them to be available offline before using them on other platforms?
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