We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop
Setting up the apps
Windows
DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi everybody,

 

Thank you all for your patience, we completely understand the frustration due to how long this issue is taking.

 

This is being looked at into by our team.

 

We'll keep you updated as soon as we have more information to share. 

rtg2's avatar
rtg2
New member | Level 2
19 days ago

Just came here, as have been looking at reasons for the occasional PC lockup I've been having, and these same errors are some of the last events logged before the hang.

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi rtg2,

     

     

    Thanks for reaching out.

     

    We understand how frustrating those PC lockups can be, and we appreciate you sharing your experience.

     

    If you’re still having trouble, would you be able to provide an error message you are getting?

    • krystan h.'s avatar
      krystan h.
      New member | Level 2
      16 days ago

       I thought i'd add my voice to the choir here since 10/07/2024 I have 97 events logged for this exact issue, its very clearly a bug or logging code, or programming by side effect but these errors shouldn't be filed unless it really needs that certificate, looks a bit sloppy to me as a pro programmer, or perhaps its hard for you to fix ? either way this is definately an issue.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!