We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Can't remove dropbox folder icon from Win File Explorer
Since Dropbox recently limited free accounts to three devices I had to delete it from my desktop PC and a laptop. The deletion from the laptop went OK. The deletion from the desktop (Windows 10) occu...
I found a fix by using regedit to search the registry for the string "c:\users\peter\dropbox". If you use this, obviously the string would be the name that is in the Properties dialog box of your ghost system folder icon. It found one entry, "under" a clsid. See screen shot below. I searched for the string that is the clsid (the thing between curly braces), and found it in several places. One of them was here: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{E31EA727-12ED-4702-820C-4B6445F28E1A} That contained these values:
Name Type Data
(Default) REG_SZ Dropbox
I figured from the other data similar to it in the registry that it is where file explorer finds the info it uses to display these icons over to the left. For example, the value right above that reg entry is similar and has "data" = "Onedrive", which is another icon in file explorer. I deleted the key and the ghost icon is gone. Now, since the clsid appears in other places in the registry I likely have some leftover, useless data, but I hope it is not harmful.
Walter
Dropbox Staff
Dropbox StaffHi Isaksp00 - welcome to the Community and happy Monday!
I'm sorry for the late reply; are you still having issues with this?
If you do, could you right click inside the window you're showing in your screenshot and force it to refresh?
Let me know how it goes!
Yes, that "ghost" folder-like icon is still there. I don't see any refresh option in Windows Explorer when I right-click in any pane.
I see how to get a refresh now, but it did not help.
- Walter
Hi Isaksp00; I'm merely checking back with you on this. Have you been able to resolve your concern so far?
Thanks, no I have not found a solution. I am pretty sure it is a registry issue, but I have no idea how to fix it. I suppose I could reset the Windows OS back to factory config and then let it update, but that is probably too much of a hassle when I can just leave this ghost icon there.
