You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Igiveup's avatar
Igiveup
Explorer | Level 3
5 months ago

Can't login using windows 10 - the "Continue" button does not work

It would be nice if there was a board for technical issues, but there's not so i had to just choose "plans and subscriptions". I can't believe that I have to waste my time with the community! How do ...
Account Access
GUI
Web
MaryEBP's avatar
MaryEBP
Explorer | Level 3

I cant set up my new refurbished desk top same issue !    the error code gives no results I have a hunk of junk on a desk needing to download and store and clear my clouds and organize my data files etc    including sync email  and nothing Windows is working just spins then a error.  I even consulted my librarian computer staff specialist for community assistance 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi MaryEBP, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

  • Igiveup's avatar
    Igiveup
    Explorer | Level 3
    5 months ago

    I use Bitdefender Total Security on both windows 7 and windows 10 on a dual boot computer. Don't have problems on any other website and win 7 works, win 10 is the one not working with dropbox.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Can you try from a private browsing window on Firefox and let us know what you see, Igiveup?

      • Igiveup's avatar
        Igiveup
        Explorer | Level 3
        5 months ago

        Are you kidding me, a private browsing window would have nothing to do with the issue shown in my video. How do I open a ticket with the webmaster/technical support team?

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