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Forum Discussion
Can't install Dropbox on Ubuntu 20.04 in 2021
Hi!
Dropbox install on Ubuntu 20.04 does not work:
- I download & run any .deb file from https://www.dropbox.com/install
- It opens "Ubuntu Software" app (used to install all apps) and shows an error message: "Failed to install file: not supported"
It should work, it's has been quite a while since 20.04 release...
P.S.: There is an old topic "Unable to install Dropbox on Ubuntu 20.04", that does not help.
You are right, this is strange.
Once I've opened a terminal in Dropbox folder and tried to run any command starting with "dropbox" OS said there is no such, but suggested to install one via a command:
sudo apt install nautilus-dropbox
I run it, Dropbox got installed again, all config was already setup, and now Dropbox works after a reboot.
Thanks for your help!
Support is awesome, but installation process on the most popular Linux - brings a lot of questions
- Daphne
Dropbox Staff
Hi there Crystalis, thanks for reaching out to us here!
From the error that you mentioned getting, can you please check to see if you're device meets the minimum requirements for the app?
Possibly, you might be using a file system format that the app isn't compatible with.
Let me know and we can go from there!Hi @Daphne!
I believe I'm using ext4.
I'm using a Dell's OptoPlex 3060 with pre-installed Ubuntu, I haven't changed default settings.
