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Crystalis's avatar
Crystalis
Helpful | Level 6
4 years ago

Can't install Dropbox on Ubuntu 20.04 in 2021

Hi!   Dropbox install on Ubuntu 20.04 does not work: I download & run any .deb file from https://www.dropbox.com/install It opens "Ubuntu Software" app (used to install all apps) and shows ...
desktop
Install
Linux
Setting up the apps
  • Crystalis's avatar
    Crystalis
    4 years ago

    Daphne 

    You are right, this is strange.

    Once I've opened a terminal in Dropbox folder and tried to run any command starting with "dropbox" OS said there is no such, but suggested to install one via a command:

    sudo apt install nautilus-dropbox

    I run it, Dropbox got installed again, all config was already setup, and now Dropbox works after a reboot.

     

    Thanks for your help!

    Support is awesome, but installation process on the most popular Linux - brings a lot of questions

Crystalis's avatar
Crystalis
Helpful | Level 6

Hi @Daphne!

 

I believe I'm using ext4. 

I'm using a Dell's OptoPlex 3060 with pre-installed Ubuntu, I haven't changed default settings.

 

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Thanks for that Crystalis!

Can you try the offline installer from here to see if you get the same error?

If so, please send along a screenshot of that error, as the visual is always helpful.
  • Crystalis's avatar
    Crystalis
    Helpful | Level 6
    4 years ago

    Daphne 

    Thanks for that! I've launched .dropbox-dist/dropboxd and it looks like installed Dropbox

    I've opened settings and set it to start on system startup

    I rebooted - the Dropbox is not running, no shortcut on Home screen or app named Dropbox in main menu (installed apps list)

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      I see, that does sound a little strange, Crystalis.

      Can you try checking the status of the app with the command outlined here, to see what that reports?

      Also, if you check the System Monitor, do you see the app running there at all?
      • Crystalis's avatar
        Crystalis
        Helpful | Level 6
        4 years ago

        Daphne 

        You are right, this is strange.

        Once I've opened a terminal in Dropbox folder and tried to run any command starting with "dropbox" OS said there is no such, but suggested to install one via a command:

        sudo apt install nautilus-dropbox

        I run it, Dropbox got installed again, all config was already setup, and now Dropbox works after a reboot.

         

        Thanks for your help!

        Support is awesome, but installation process on the most popular Linux - brings a lot of questions

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