You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't find my business files on desktop app
I have a personal Dropbox account as well as a business account. Through the web interface, I can access files from both accounts, but from the Desktop app in Windows File Explorer, I can only access my personal files. How do I get access to my business files thhrogh the Desktop app?
Paul Lindquist wrote:
How do I get access to my business files thhrogh the Desktop app?
You need to link the accounts.
- Rich
Super User II
Paul Lindquist wrote:
How do I get access to my business files thhrogh the Desktop app?
You need to link the accounts.
Thanks, now it works. 🙏😀
Hi. I'm having this same problem.
However, my accounts ARE linked. I have access only to my personal folder on my desktop and none of the business files. Do I have to be the account manager on the business account or how does that work?
- Walter
Dropbox Staff
Hey CammryL - sorry to hear about this.
Could you clarify what Dropbox plan you are on your business account?
Do you see the option to connect another account in the app's preferences under the Account tab?
