You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

joeyoungkc's avatar
joeyoungkc
Explorer | Level 4
2 years ago

Cannot connect to internet after dropbox-164-4-7914

My windows 7 desktop has not issue to sync and connect to internet until 1.6.5 version.  With 165 and 170.4 version, it did not connect to internet.   I reinstall 164 version and it is working fine...
Desktop
Dropbox Basic
Error Messages
Windows
  • Jay's avatar
    Jay
    2 years ago

    Hi joeyoungkc, thanks for bringing this to our attention.

     

    Have you installed all the updates for Windows 7, including SP1 and all security updates?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi joeyoungkc, thanks for bringing this to our attention.

 

Have you installed all the updates for Windows 7, including SP1 and all security updates?

 

This will help me to assist further!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!